📜 Privacy Policy — Jovial Dots

Effective Date: 20th April 2025

Welcome to Jovial Dots!
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using Jovial Dots, you agree to the practices described in this policy.

📌 Who We Are:

Jovial Dots is an online stationery store offering a curated collection of award-winning Japanese stationery, anime, Studio Ghibli, and cartoon-themed products sourced from global artists. We proudly serve stationery lovers across India and worldwide.

Contact us: 📧 jovialdots@gmail.com

📑 What Information We Collect:

When you use our website or services, we may collect the following information:

1️⃣ Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely through payment gateways — we don’t store card information)

2️⃣ Non-Personal Information:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Browsing behavior on our website

3️⃣ Cookies & Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience and personalize product recommendations.

📌 How We Use Your Information:

We use the information collected for purposes like:

  • Processing and delivering your orders

  • Providing customer support

  • Sending order updates and promotional offers

  • Improving our website and services

  • Personalizing your shopping experience

  • Preventing fraud and ensuring platform security

📌 Sharing Your Information:

We do not sell or rent your personal information to third parties.
We may share your details only in these situations:

  • With trusted delivery partners for order shipments

  • With secure payment gateways for processing payments

  • With government or legal authorities if required by law

📌 Your Privacy Rights:

As a user, you have the right to:

  • Access, review, or update your personal information

  • Request deletion of your personal data (subject to legal or contractual obligations)

  • Opt out of marketing communications anytime via email

📌 Data Protection & Security:

We take your data privacy seriously and use SSL encryption, secure servers, and reliable payment gateways to safeguard your information.
Although no system is 100% secure, we constantly monitor and upgrade our security practices.

📌 Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Please review this policy periodically to stay informed.

📩 Contact Us:

For any questions, feedback, or privacy-related requests, reach out to us:
📧 jovialdots@gmail.com